Iowa Legal Aid - Southeast Iowa Regional Office

Office Information

Name: Iowa Legal Aid - Southeast Iowa Regional Office
Address: 112 East 3rd Street, Ottumwa, IA - 52501
Phone: (800) 532-1275
Fax: (515) 246-6075

Service Information

Iowa Legal Aid is a nonprofit organization providing critical legal assistance to low-income and vulnerable Iowans who have nowhere else to turn. Along with volunteer lawyers throughout the state, Iowa Legal Aid helps the legal system work for those who cannot afford help with legal issues. Iowa Legal Aid envisions a state where low-income people have access to services and resources to meet their basic needs and where all residents can vindicate their legal rights and be treated fairly throughout the civil justice system.


Hours for telephone intake are Monday-Friday from 9 to 11 am or from 1:30 to 3:30 pm, except Thursday afternoon. Offices are open 8:30 to 4:30

Hours:
  • Monday 8:30 AM - 4:30 PM
  • Tuesday 8:30 AM - 4:30 PM
  • Wednesday 8:30 AM - 4:30 PM
  • Thursday 8:30 AM - 4:30 PM
  • Friday 8:30 AM - 4:30 PM
  • Saturday closed
  • Sunday closed

Mission Statement: Improve Lives By Uniting The Caring Power of Community

Frequently Asked Questions about Legal Aid

  • What is legal aid?

Legal aid is free or low-cost legal assistance for people who cannot afford to hire a lawyer. Legal aid organizations provide a variety of legal services, including advice, representation, and advocacy, to help low-income people resolve their civil legal problems.

  • Who is eligible for legal aid?

Eligibility for legal aid varies depending on the organization. Generally, legal aid organizations serve people with incomes below a certain level, as determined by the federal poverty guidelines. Some legal aid organizations also have additional eligibility criteria, such as citizenship status or immigration status.

  • What kind of cases does legal aid handle?

Legal aid organizations handle a wide range of civil legal problems, including:

  1. * Housing
  2. * Education
  3. * Employment
  4. * Family law
  5. * Immigration
  6. * Public benefits
  7. * Consumer law
  8. * Health care
  9. * Disability rights
  • How do I get legal aid?

To get legal aid, you can contact your local legal aid organization or a state or national legal aid hotline. Legal aid organizations typically have intake interviews to determine eligibility and assess the need for legal assistance.

  • Is legal aid free?

Legal aid is generally free for eligible clients. However, some legal aid organizations may charge for certain services, such as filing fees or expert witness fees.

  • What if I don’t qualify for legal aid?

If you do not qualify for legal aid, there are other options available to you, such as pro bono lawyers or legal self-help resources. Pro bono lawyers are lawyers who volunteer their time to provide free legal services to low-income people. Legal self-help resources can provide you with information and tools to help you represent yourself in court.

Here are some additional frequently asked questions about legal aid:

  • What is the difference between legal aid and a public defender?

Legal aid organizations provide free or low-cost legal assistance to people with civil legal problems. Public defenders provide free legal assistance to people who are accused of crimes.

  • Can I get legal aid for a criminal case?

No, legal aid organizations do not provide legal assistance for criminal cases. Criminal cases are handled by public defenders.

  • How can I find a legal aid organization near me?

You can find a legal aid organization near you by visiting the website of the Legal Services Corporation (LSC), the national organization that funds legal aid programs. The LSC website has a directory of legal aid organizations by state and county.