Legal Aid of North Carolina - Fayetteville Office

Office Information

Name: Legal Aid of North Carolina - Fayetteville Office
Address: 327 Dick Street, Fayetteville, NC - 28301
Phone: (910) 483-0400
Fax:

Service Information

Legal Aid of North Carolina is a statewide, nonprofit law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity. We provide free legal help to low-income North Carolinians in civil cases involving basic human needs like safety, shelter, income and more. We do not handle criminal cases or civil cases on behalf of prisoners. We do not handle personal injury cases or traffic cases. We do not handle divorce, alimony, spousal support and equitable distribution cases except in extraordinary circumstances (learn about our free do-it-yourself divorce clinics). We do not handle immigration cases except those involving domestic violence and human trafficking. We do not handle new applications for government benefits.

You can apply online or by phone:

Legal Aid Helpline
Toll-free: 1-866-219-LANC (5262)
Daytime Hours: Monday - Friday: 8:30 a.m. - 4:30 p.m.
Evening Hours: Monday & Thursday: 5:30 p.m. - 8:30 p.m.

Senior Legal Helpline
Toll-free: 1-877-579-7562
Hours: Monday - Friday: 9-11 a.m. & 1-3 p.m.

Fair Housing Helpline
Toll-free: 1-855-797-FAIR (3247)
Hours: Monday - Friday: 9 a.m. - 5 p.m.

Battered Immigrant Helpline
Toll-free: 1-866-204-7612
Hours: Thursdays: 9 a.m. - 4 p.m.

NC Navigator Helpline (Health Insurance)
Toll-free: 1-855-733-3711
Hours: Monday - Friday: 10 a.m. - 4 p.m.


Mission Statement: Legal Aid of North Carolina (LANC) is a statewide, nonprofit 501(c)3 law firm that provides free legal services in civil matters to low-income people in order to ensure equal access to justice and to remove legal barriers to economic opportunity.

Frequently Asked Questions about Legal Aid

  • What is legal aid?

Legal aid is free or low-cost legal assistance for people who cannot afford to hire a lawyer. Legal aid organizations provide a variety of legal services, including advice, representation, and advocacy, to help low-income people resolve their civil legal problems.

  • Who is eligible for legal aid?

Eligibility for legal aid varies depending on the organization. Generally, legal aid organizations serve people with incomes below a certain level, as determined by the federal poverty guidelines. Some legal aid organizations also have additional eligibility criteria, such as citizenship status or immigration status.

  • What kind of cases does legal aid handle?

Legal aid organizations handle a wide range of civil legal problems, including:

  1. * Housing
  2. * Education
  3. * Employment
  4. * Family law
  5. * Immigration
  6. * Public benefits
  7. * Consumer law
  8. * Health care
  9. * Disability rights
  • How do I get legal aid?

To get legal aid, you can contact your local legal aid organization or a state or national legal aid hotline. Legal aid organizations typically have intake interviews to determine eligibility and assess the need for legal assistance.

  • Is legal aid free?

Legal aid is generally free for eligible clients. However, some legal aid organizations may charge for certain services, such as filing fees or expert witness fees.

  • What if I don’t qualify for legal aid?

If you do not qualify for legal aid, there are other options available to you, such as pro bono lawyers or legal self-help resources. Pro bono lawyers are lawyers who volunteer their time to provide free legal services to low-income people. Legal self-help resources can provide you with information and tools to help you represent yourself in court.

Here are some additional frequently asked questions about legal aid:

  • What is the difference between legal aid and a public defender?

Legal aid organizations provide free or low-cost legal assistance to people with civil legal problems. Public defenders provide free legal assistance to people who are accused of crimes.

  • Can I get legal aid for a criminal case?

No, legal aid organizations do not provide legal assistance for criminal cases. Criminal cases are handled by public defenders.

  • How can I find a legal aid organization near me?

You can find a legal aid organization near you by visiting the website of the Legal Services Corporation (LSC), the national organization that funds legal aid programs. The LSC website has a directory of legal aid organizations by state and county.